Privacy policy

Privacy is at the heart of how we've built eesel from the start. You’re trusting us with your information when you use our services, and we work hard to protect your information and put you in control.


For privacy questions related to eesel AI, read this. This policy applies for eesel’s browser extension and website (eesel.app), and covers what information we collect and why, and how you can manage or delete your information.


In short, the title, URL and content of pages that you track in eesel will be stored locally on your browser only, and never leave your computer. For pages in eesel folders, the title and URL of the pages will additionally be stored securely in eesel servers, so you can access pages in folders across devices and share them with others.


You can read about the browser permissions we request on install in this article. If you have any questions about this policy, you can contact us via the chat on the bottom right.

All the personal information we collect
What information is collected
Where it is stored
Why it is stored
How it is collected
Name, Email, Avatar
Stored securely on eesel’s servers
To enable use of features like folders, we need to authenticate and create an eesel account for you
When you decide to authenticate in eesel
Title, URL and content of pages tracked in eesel
Title and URL of pages added to eesel folders
Content of pages added to eesel folders
Stored locally on your browser, and never leaves your computer
Stored securely on eesel’s servers
Stored locally on your browser, and never leaves your computer. If the page is in an eesel folder, the title and URL of the page is additionally stored securely on eesel’s server.
To enable you to search and retrieve pages you need for your work
To enable you to access pages in folders across devices, and share folders with others
To enable you to search and retrieve pages you need for your work

On install, your local installation of eesel processes your browser history, and the titles and URLs of pages tracked with eesel are stored locally on your browser.


After installation, your local installation of eesel runs a 'content script' (e.g. Chrome documentation) on each page opened. If it's a page tracked in eesel, this script stores the title, URL and content of the page.


You can always configure the pages that eesel tracks by using the settings in the product.

On install, your local installation of eesel processes your browser history, and the titles and URLs of pages tracked with eesel are stored locally on your browser.


After installation, your local installation of eesel runs a 'content script' (e.g. Chrome documentation) on each page opened. If it's a page tracked in eesel, this script stores the title, URL and content of the page.


You can always configure the pages that eesel tracks by using the settings in the product.

Product usage events including when eesel is opened or closed, when you visit a page from eesel, when an app filter is used, when search is used
Third party apps like Segment, Mixpanel, Datadog, Intercom, Sentry
To provide services, maintain and improve eesel.

For instance, firing an event when you access a page from eesel lets us know how often you're actually using eesel and understand how we can improve eesel
To provide services, maintain and improve eesel. For instance, firing an event when you access a page from eesel lets us know how often you're actually using eesel and understand how we can improve eesel
To provide services, maintain and improve eesel. For instance, firing an event when you access a page from eesel lets us know how often you're actually using eesel and understand how we can improve eesel
When you interact with eesel like opening eesel
Product usage attributes including the number of apps you have connected with eesel, the total number of bytes eesel is storing in your local storage, anonymised geo-information, the type of browser you have
Third party apps like Segment, Mixpanel, Datadog, Intercom, Sentry
To provide services, maintain and improve eesel.

For instance, storing the number of bytes eesel is taking up in your local storage, helps us understand how much storage space eesel consumes and if we need to reduce that
To provide services, maintain and improve eesel. For instance, storing the number of bytes eesel is taking up in your local storage, helps us understand how much storage space eesel consumes and if we need to reduce that
To provide services, maintain and improve eesel. For instance, storing the number of bytes eesel is taking up in your local storage, helps us understand how much storage space eesel consumes and if we need to reduce that
When you interact with eesel like opening eesel
Personal information, excluding information about pages tracked in eesel, that you provide to us explicitly
Third party apps like Segment and Intercom
To provide services, maintain and improve eesel.

For instance, we may have customer support conversations with you where you provide us with personal information so we can communicate, or resolve an issue or receive feedback/complaints. We’ll keep a record of your request in order to help solve any issues you might be facing.
To provide services, maintain and improve eesel. For instance, we may have customer support conversations with you where you provide us with personal information so we can communicate, or resolve an issue or receive feedback/complaints. We’ll keep a record of your request in order to help solve any issues you might be facing.
To provide services, maintain and improve eesel. For instance, we may have customer support conversations with you where you provide us with personal information so we can communicate, or resolve an issue or receive feedback/complaints. We’ll keep a record of your request in order to help solve any issues you might be facing.
When you provide us information explicitly yourself
Information about eesel folders like folder titles, description, url, automatic rules
Stored securely on eesel’s servers
To enable use of eesel folders

For example, each time you visit a page, eesel checks if the page matches a folder’s rule and if it does, associates the title and url of the page with the folder
To enable use of eesel folders For example, each time you visit a page, eesel checks if the page matches a folder’s rule and if it does, associates the title and url of the page with the folder
To enable use of eesel folders For example, each time you visit a page, eesel checks if the page matches a folder’s rule and if it does, associates the title and url of the page with the folder
When you interact with eesel folders like create a folder
If we receive personal information about you that we did not request and would not have collected as set out above, or when we no longer need information for any purpose, we will take reasonable steps to destroy the information, except where required by law or a court/tribunal order to retain the information.
Your privacy controls
Access to your information and data portability
You may request details of the personal information that we hold. We can assist you in accessing personal information in your local storage as this is only accessible by you. We can share any information stored in eesel servers in CSV format or any other easily readable machine format.

You may want to remove all personal information with eesel. This can be done by reaching out to us via Intercom or email at hi@eesel.app. We will subsequently follow your request and provide transparent updates.

To remove personal information stored by eesel locally on your browser, simply uninstall eesel. This clears the local storage of eesel. You may also request that we transfer any of your personal information that eesel stores to another third party (data portability).

In all cases, we will respond within a reasonable time, usually less than a month. If your request is refused, we will give you a written notice that sets out the reasons for refusal (except to the extent it would be unreasonable to do so) and how to complain about the decision. This will not incur any expenses on your behalf.
Complaints
We are committed to the protection of your privacy and your personal information. If you believe that we have breached the policy or an article of the GDPR and wish to make a complaint, please contact us via email or Intercom, and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, usually within 1 month, setting out the outcome of our investigation and the steps we will take to deal with your complaint. If you are unhappy with the outcome, you may lodge a complaint with the Office of the Information Commissioner who can order the payment of compensation by us in certain circumstances.
Unsubscribe
From time to time, we send out materials about updates made to eesel, recent or upcoming launches and other promotional materials. To unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us at hi@eesel.app or opt-out using the opt-out facilities provided in the communication.
Sharing your information
We will never rent nor sell your personal information to anyone. In order to provide our services, we may disclose information to:
 - third party service providers (like Intercom, Segment, Mixpanel, Configcat, Datadog, Sentry, Amazon Web Services, Google Analytics, Sown) to enable them to provide necessary hardware, software, networking, storage, marketing and other services;
 - other users (for example, basic information like your name, avatar and email address can be shared with other users when collaborating on eesel folders);
 - our employees, contractors and/or related entities when necessary to provide eesel’s services;
 - credit reporting agencies, courts, tribunals and regulatory authorities, in the event you fail to pay for goods or services we have provided to you;
 - courts, tribunals, regulatory authorities and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights;

Where we disclose your personal information to third parties, including information processors or information sub-processors, we will request that the third party handle your personal information in accordance with this Privacy Policy. The third party will only process your personal information in accordance with written instructions from us and we require that the third party either complies with the privacy shield principles set out in the GDPR or another mechanism set out by applicable EU & Swiss information protection laws for the transfer and processing of personal information. By providing us with personal information, you consent to the disclosure of personal information to third parties and, if you are a European Union (EU) citizen, to third parties that reside outside the EU.
Keeping your information securely stored
We are committed to ensuring that your personal information is secure and take reasonable and appropriate steps to protect your personal information from misuse, interference, unauthorised access, modification, loss or disclosure.

We do this by storing information securely, only accessing it when needed, restricting access to employees with authenticated access, and regularly updating and auditing our storage and data security systems.

However, we cannot 100% guarantee the security of your information, whether it is held by us, a third party tool we use, or stored locally in your browser. For instance, it is possible for you to install malicious software and run rogue scripts that access the local storage of eesel which contains personal information. eesel holds no responsibility for such breaches as they are out of eesel's control, and the use of software in addition to eesel is done so at your own risk. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that the personal information we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy. If you have reason to believe that your information is no longer secure with us, please immediately notify us.

Your personal information may be stored and processed in any country where we engage service providers. By using eesel, you understand that personal information will be transferred to countries outside of your country of residence, which means that different information rules may apply. In certain circumstances, governmental bodies, regulatory authorities and similar may be entitled to access your personal information.
Changes to this policy
We may, at any time and at our discretion, vary this Privacy Policy. We always indicate the date the last changes were published. Any amended Privacy Policy is effective immediately.